Privacy Policy & Cookies

Hotel Harrison on the Beach (“we”, “our”, or “us”) respects your privacy and is committed to protecting personal information collected through our website, reservation channels, and guest services. This policy explains what we collect, how we use it, and how cookies support the website experience for our Miami Beach hotel at 411 Washington Ave.


Information We Collect

We collect information you provide directly, information collected automatically, and information from trusted service providers.

  • Guest and booking details: name, email address, phone number, arrival and departure dates, room preferences, and payment-related information when you request a reservation or contact us.
  • Communication details: information you share by email, phone, text message, or forms, including special requests, accessibility needs, and service preferences.
  • Device and usage data: IP address, browser type, device identifiers, pages viewed, time spent on the site, and similar analytics that help us maintain site performance and security.
  • Third-party data: information from booking partners, payment processors, marketing platforms, and analytics providers that help us deliver reservations and guest services.

How We Use Information

We use personal information to process bookings, manage guest stays, respond to inquiries, provide concierge and front desk support, send reservation updates, improve our website, and share occasional marketing messages where permitted by law or your preferences.

  • Confirming reservations and managing check-in and check-out
  • Providing guest communication and service support during your stay
  • Sending service notices, updates, and promotional offers
  • Improving site functionality, performance, and security
  • Complying with legal, accounting, and operational obligations

SMS and Guest Messaging

If you provide a mobile number during booking or stay-related communication, you may receive text messages about reservation updates, check-in details, room readiness, and service requests. Message and data rates may apply depending on your carrier.

  • Opt out: reply STOP to stop future text messages.
  • Help: reply HELP or contact the front desk.
  • Privacy: mobile opt-in data and SMS consent are not sold or shared for marketing purposes.

Cookies

Cookies are small files stored on your device that help the website function, remember preferences, measure performance, and understand how guests use the site. We use:

  • Essential cookies: needed for navigation, reservations, and core website features.
  • Preference cookies: remember settings and improve future visits.
  • Analytics cookies: help us understand traffic and improve the guest experience.

You can disable cookies in your browser, but some parts of the site may not work properly if you do.

Sharing and disclosure: we only share information with service providers, booking and payment partners, legal authorities when required, or as part of a business transfer. We do not sell guest data.

Retention and security: we keep information only as long as needed for hotel operations, legal obligations, and dispute resolution. We use reasonable safeguards to protect stored data, but no system is completely secure.

Additional Information

We may update this policy from time to time to reflect changes in our services, technology, or legal requirements. Updates take effect when posted on this page.

Governing language: this policy is intended to be read in English.

If you have questions about this policy or your guest information, please contact Hotel Harrison on the Beach directly.

Last Modified: June 18, 2026